CANCELLATION POLICY

✨ Cancellation Policy A 20% non-refundable retainer is required to secure all appointments. This will be applied toward your service total. Rescheduling: Appointments may be rescheduled with at least 48 hours notice. Your retainer will transfer to your new appointment. Cancellations: Cancellations made less than 48 hours before your appointment will result in loss of your retainer. No Shows: No-shows will be charged 100% of the service and will require a new retainer to rebook. Late Policy: Arriving more than 15 minutes late may result in rescheduling and forfeiting your retainer to respect the next client’s time. 🤍 Please Note Due to the nature of our custom hair loss + extension services, time is reserved intentionally for each client. We appreciate your understanding and respect for our schedule.